Statistics

To start with our privacy policy, HEP INDUSTRIE collects information about visitors in order to gather statistics on website use. The goal of this is to improve customer experience and to add more useful information on this website. These statistics include the number of visitors, how long they stay on the website for, where the user was directed from, the browser used etc.

These cookies will be kept for a maximum of 13 months.

All browsers allow users to allow or restrict website cookies by changing the browser settings. How to change your browser settings

How to set your browser ?

Each browser has its own settings. In any case, access the settings from the browser menu.

Internet Explorer™: Select the “Tools” tab in the menu, then the “Options” tab. Click on the “Privacy” tab and choose your desired options.

Firefox™: Select the “Tools” tab in the menu, then the “Options” tab. Click on the “Privacy” tab and choose the desired options.

Chrome™: open the “settings” menu, then select “Settings”. Click on “Advanced settings”, then “content settings” and select the desired options.

Safari™: select “Preferences” and then click “Security”. Click “Show Cookies” and then choose the desired options,

In “Incognito mode”, which all web browsers now offer, you can also delete cookies when closing the session.

Remember that if you accept cookies, it will help with the functionality of this website and others.

Data collection

We collect data when you contact us in order to define and understand your request and give you an answer as soon as possible. Personal data is intended as any information directly related to you.

Contact page

When you fill out this form, we ask for the following information:

Name (required)

Company (required)

Telephone number (optional)

E-mail address (required)

Message subject and message (required)

The data collected is kept for the time necessary for dealing with your request.

Your rights

The judicial bass for data collection is consent, and so is the pillar of our privacy policy.

As a user of HEP INDUSTRIE’s services, you have the right to request information about the personal data we gather and how we use it. You can also ask for them to be amended, or for their processing to be stopped or restricted under the existing law on privacy and data protection.

HEP INDUSTRIE processes your personal data in order to satisfy legitimate needs, keep its commitments towards you, or based on your consent. You can withdraw your consent at any time. Withdrawing your consent doesn’t affect the legality of their processing prior to your retraction.

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27th April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify, delete and retract consent, request the destruction of your data, and the right to oppose collection of your data.

As a natural person, you have the right to give general or specific guidelines to a trusted third party certified by the CNIL (French data protection authority) or a person in charge of data collection, in relation the conservation, deletion or communication of your personal data after death. You can designate a person in charge of carrying out these guidelines and amend the data at any time. In the absence of any instructions given when alive, heirs will have the possibility to exert certain rights, particularly the right to access the data, along the privacy policy.

How to contact us ?

If you have any questions in connection with the foregoing, please contact:

Phone: + 33 (0)5 62 36 06 66

The data collected through this website will be forwarded to HEP INDUSTRIE by e-mail in order to respond to your requests/questions.

The recipients of your data are employees in charge of responding to your message/request and the hosting provider based in France.